Last updated: December 2025
GrowthMetriks (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal data when you visit our website or interact with our services.
GrowthMetriks is a trading name of NeuroSensory Lab Ltd, registered in England and Wales.
1. Who We Are
Legal entity: NeuroSensory Lab Ltd
Trading name: GrowthMetriks
Registered address: 71–75 Shelton Street, WC2H 9JQ, London, United Kingdom
2. What Data We Collect
We may collect and process the following categories of personal data:
- Identity data (such as name and company name)
- Contact data (such as phone number)
- Business information submitted through qualification forms
- Website usage data (including IP address, browser type, and pages visited)
- Communications submitted through forms, messaging tools, or booking systems
3. How We Collect Your Data
Personal data may be collected:
- Directly from you when you complete forms or surveys
- Automatically through cookies and analytics technologies
- Through third-party platforms used for marketing, analytics, or communication
4. How We Use Your Data
We use personal data to:
- Assess eligibility for our services
- Operate and deliver our services
- Communicate regarding enquiries or bookings
- Improve website performance and marketing effectiveness
- Comply with legal and regulatory obligations
5. Legal Basis for Processing
We process personal data on the basis of:
- Consent
- Legitimate business interests
- Contractual necessity
- Legal obligations
6. Automated Decision-Making
We may use automated processes, including AI-based qualification systems, to assess whether a business is suitable for our services. These processes are used solely for service qualification and do not produce legal or similarly significant effects.
7. Data Sharing
Personal data may be shared with trusted third-party service providers, including:
- Analytics providers
- Advertising platforms
- CRM and automation systems
- Communication and scheduling tools
All third parties are required to implement appropriate safeguards.
8. International Data Transfers
Your data may be processed outside the United Kingdom or European Economic Area. Where this occurs, appropriate legal safeguards are implemented in accordance with applicable data protection laws.
9. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or to meet legal requirements.
10. Your Rights
You have the right to request access to, correction of, or deletion of your personal data, to object to processing, and to withdraw consent where applicable.
11. Changes to This Policy
This Privacy Policy may be updated from time to time. The latest version will always be available on this page.